Shipping policy

ORB ships worldwide from our New York headquarters to bring your ORB Sponge safely to its destination.

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Processing Time

Orders are typically processed and transferred to the carrier within 2–4 business days (Monday–Friday, excluding holidays). Once dispatched, you’ll receive a confirmation with tracking details.

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United States Shipping

• Free standard shipping on all U.S. orders

• Estimated delivery: 3–7 business days after processing

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International Shipping

• Flat-rate shipping begins at $19.99 USD (final rate shown at checkout)

• Estimated delivery: 7–21 business days, depending on destination

• Customers are responsible for all import duties, taxes, and customs fees

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Order Tracking

A tracking number will be sent to your email as soon as your order departs our facility.

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Important Notes

ORB is not responsible for delays caused by carriers, customs inspections, or incorrect shipping information provided at checkout.

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ORB Industries, Inc.
New York, NY
concierge@orbclean.com